Your recovery, on the board and on time

Our goal is to keep you comfortable. Medical detox uses medication and 24/7 monitoring so withdrawal is managed and far gentler than going it alone. Tell us how you feel and we adjust your care.

You check in, meet the medical team, and get settled into a comfortable, home-like room. Over the next few days your body clears the substance while nurses monitor your vitals and doctors prescribe comfort medications. You rest, eat, hydrate, and check in with staff. There is no pain you have to tough out.

Bring a photo ID, your insurance card, a list of any current medications you are taking, comfortable clothes for about one week, and travel-size toiletries (alcohol-free, TSA-compliant). If you are staying for school or work, bring the special items and rules you need for those too. If you are on leave, have a court case, or are mandated to treatment, bring any relevant paperwork, such as court orders, FMLA or HR forms, and contact information for your attorney, probation officer, or case manager. Music is allowed, but it must be offline: no internet access on your device. Leave valuables at home. Our admissions team sends a full packing checklist before you arrive.

You can bring your phone and charger, but it must be in airplane mode throughout your stay so you can stay focused on your recovery. Do not worry, the flight crew has a phone on board to call your loved ones, so you can always stay in touch.

Yes, in many cases, if your ESA meets the same standards a landlord would expect. You must provide a current ESA letter from a licensed mental health professional. Your animal must be up to date on all required vaccines, spayed or neutered, fully potty trained, and well-mannered around people and other animals. We accept dogs and cats under 75 pounds; breed restrictions may apply. Your animal must be comfortable resting quietly in a crate when you are in sessions or asleep, and you are responsible for its daily care and cleanup. Call admissions ahead of time so we can confirm availability and any paperwork.

Yes. Recovery is not one-size-fits-all. We offer 12-step meetings (AA and NA) and also support alternatives like SMART Recovery, Refuge Recovery, and faith-based or secular paths. You are encouraged to find the approach that fits you, and you are never forced into a program that does not feel right.

Yes, and we want to know in advance so there are no surprises. Tell admissions about any dietary needs (vegetarian, vegan, halal, kosher, allergies, diabetic, gluten-free) and any religious or spiritual practices (prayer times, services, observances, holidays). We do our best to honor your meals, schedule, and practices throughout your stay.

Your privacy is protected by law. Under HIPAA and 42 CFR Part 2 (a federal rule written specifically for substance use treatment records), we cannot share your information, or even confirm that you are here, with your employer, school, or family without your written consent. You decide who knows. Use the words 'medical leave' with work or school, and route any paperwork through HR or a dean, never your direct manager or professor.

A warm welcome, a simple medical check, and getting settled into your room. You meet a few staff, learn the rhythm of the next few days, and rest. Day one is about feeling safe. Nothing more.

Most people spend several days in detox, but it varies by substance, health, and history. Your team watches your progress and moves you to residential only when you are medically stable and ready.

You live in a calm, homelike setting with a structured daily schedule: therapy, groups, meals, downtime, and sleep. It is not a hospital ward. It is protected time to heal with licensed clinicians and peers who get it.

In most cases, yes, with clinical approval and proper planning. We build passes and outings into your schedule when appropriate so life does not have to stop entirely while you recover.

No. We do not run aftercare ourselves. We handle the planning, the referral, and help facilitate placement somewhere that fits you clinically. The goal is to give you a clear plan for mastering the behaviors and tools that keep you steady after structured treatment.

A counselor maps your needs, recovery goals, and the behaviors you want to change. We match you to the right outpatient program, sober living, or continuing care option, then facilitate the referral and help with placement. You leave with a written plan and a path toward mastering your tools in real life.

Detox is typically several days, and residential treatment commonly runs a few weeks, though everyone is different. Your clinical team builds a timeline around your needs, not a fixed template.

You review your progress, collect your written aftercare plan, and confirm your next appointment or placement is already arranged. Family or support people are looped in if you want. You walk out knowing exactly where the runway leads.

Likely yes. We are in network with Anthem Blue Cross, Blue Shield of California, MHN, and TRICARE. Call us and we will verify your benefits confidentially before you commit to anything.

Accreditation means an independent organization has reviewed our facility against demanding national standards for safe, quality care. The Runway holds The Joint Commission Gold Seal of Approval and is licensed by the California Department of Health Care Services (DHCS #300262AP). Accreditation is voluntary - we chose to be measured against a higher standard.

Accreditation is one of the clearest signals that a program takes safety, client rights, and quality seriously. Reviews look at areas like medication safety, infection prevention, and ongoing quality improvement. It is widely recognized by clinicians and insurers as a mark of a trustworthy, well-run program.

Just ask. Our confidential admissions team is happy to walk you through our licensing and Joint Commission accreditation, what the environment is like, who provides care, and how your stay would work. A good team answers these questions clearly and without pressure.