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Clients · Script

Script: Your first call to admissions

Exactly what to say when you call, including how to ask about privacy and cost.

Pre-flight briefingSYS · OK
Where
Santa Ana, Orange County - near John Wayne Airport
What we offer
Medical detox, residential treatment & aftercare planning
Insurance
In network with Anthem Blue Cross, Blue Shield of California, MHN & TRICARE
Next step
Call our confidential admissions team - no pressure
All resources
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Open simply

"Hi, my name is ____. I think I need help with my drinking / drug use and I do not really know where to start. Can you help me?"

Keep reading, free

Enter your first name and email to unlock the full resource, every other script and template, and PDF downloads. No account, no cost.

Talk to admissions, confidentially

Confidential and free. Fields marked required are required; others can be left blank.

A confidential admissions team member will help you understand your options. No pressure, no judgment. Call 866-969-3686.

Keep reading

Explore related care

Template: What to tell work or school

Word-for-word language to request time off without disclosing more than you choose.

Reading: What to expect on day one

A grounding read for the night before you arrive, so nothing feels like a surprise.

Ready to talk it through? Our ground crew is here, no pressure.

Call admissions Verify insurance
Call admissions866-969-3686 Verify insurance