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Template: Understanding insurance mail & EOBs

What an EOB is, why 'this is not a bill' matters, and a checklist for the mail you will get.

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Where
Santa Ana, Orange County - near John Wayne Airport
What we offer
Medical detox, residential treatment & aftercare planning
Insurance
In network with Anthem Blue Cross, Blue Shield of California, MHN & TRICARE
Next step
Call our confidential admissions team - no pressure
All resources
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First: an EOB is not a bill

After treatment, the insurance company mails an Explanation of Benefits (EOB). It usually says, in small print, 'This is not a bill.' It is a summary of what the provider charged, what insurance allowed, what insurance paid, and what may be left for you. Do not pay from an EOB.

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